RoboForm 7.1.1

Merel

Reviewing 7.1.0 (Dec 10, 2010)

What is a "review" ?
When I search the web for reviews, I expect to find some in-depth articles written by professionals or experienced users giving a detailed opinion, based on sustained use of some product, compared to other products if possible.

However in most cases "reviews" are as far a can be from my expectations.
I even find some "announcements", issued marketing managers in this section made for "reviews" , giving "en passant" 5 stars to their own product. Hardly to be considered a neutral evaluation on the product.

So, to make some correction to the overall "average of ratings"
I regret to give a much lower rating than I really would like to give.

So this is my "Review"

PRO
- I wouldn't miss Roboform for any reason. But that is a personal opinion.
- It works for 99 % without problem.
- The documentation is provided on line ; the layout is ok
- Technical Support is given in a smart manner, by login to web support.
Follow-up is ok (not much of classic educated writing manners though).

CONS
- "Licence" policies are not always very clear. (as obviously confirmed by a RF staff member here here).
- I wish we had a basic license for 3 PC's at the same price as now for 1PC. Today most home users have more than one PC in their home environment, yet 1 license for each PC seems a bit high on demand , given the available freeware alternative solutions.
- Prices are sort of a lotery, depending from where you order the product.
Not to speak about unavoidable "discounts" , to make you feel good (good deal) and to make you feel angry if you discover those afterwards.

I remember some refund requested on the difference between 2 different prices... given on two webpages of exactly the SAME website of another big software maker ! )

- I have been turning in circles during installation of upgrade 7.
Upgrade to portable version 7 was interrupted. User is asked to first upgrade desktop version to 7. Installation promises to come back to portable upgrade later on, which is does NOT. It took 2 attempts to fail and 1 attempt with succes to finalise the upgrade, but my in my own (normal) way. No big deal, just a little irritating.

- I'm not impressed by the layout of Login items in latest version 7.
The little icons of an open locker are totally IRRELEVANT and the looks of the Login pages have a very disturbing appearance. Password locked items ONLY should have an icon appearing. In this way they are visible at once; but now hidden in the big amount of open locker icons.

- Those are the pages MOST visited by the users ! So if an effort has been made to improve the general layout, the looks of Login pages are disappointing to me and probably to other people as well.

- Roboform claims to anyone that it is now present everywhere !
Yet aren't we still WAITING SINCE YERARS for a FULL toolbar in Linux ?

Roboform tells everybody to be big fans of Linux/Unix ... at their own servers.
But everyone knows there is little money to make on a world market ... for open source applications.

Beware also of Google! Who knows, software markets could change in minutes, in the way things changing faster every day ! Windows might become obsolete in just a snap ? What will happen to Roboform in such case ?

- As for a neutral and more precise "review", it is way too soon for overall conclusions. Let's hope that Roboform keeps the tradition of working hard on GOOD release numbers, and NOT on "year editions" (2011-2012-etc) resulting in very bad software released on deadlines. Beware of the worst of all marketing tricks..

View the original article here